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announced during a livestream on thursday, OpenAI ceo sam altman confirmed plans to roll out operator to other countries but noted that its launch in europe will be delayed without providing further details.
AI agents like operators act autonomously, using user preferences to perform tasks without direct human input. unlike ai chatbots such as chatgpt, which assist through conversation, the operator operates independently, navigating the web, filling out forms, and interacting with pages using features like typing, clicking, and scrolling. it also uses screenshots to "see" webpage content.
the agent is powered by openai’s computer-using agent (cua) model, combining gpt-4's vision capabilities with advanced reasoning developed through reinforcement learning. while still evolving, operator currently struggles with complex tasks such as creating slideshows or managing calendars.
openai plans to expand access to plus, team, and enterprise users and eventually integrate the tool into chatgpt.
although operator is openai’s first step into ai agents, it faces competition from microsoft, google, and slack, all of which have launched similar tools. ai agents are expected to become increasingly prevalent in 2025, streamlining workflows in areas such as customer service, hr, data security, and the public sector.