SoftImpact

A new way to grow your online business in Lebanon

A new way to grow your online business in Lebanon

July 20, 2019

In today’s fast paced environment and increased use of Social Media, users in general expect a business to act fast and offer instant support.

Live Chat is the way to help your customers through a quick chat on your website. It’s way faster than email and more efficient than phone.

Live Chat will get you in touch with people in Lebanon on your website and point them in the right direction.

Your agents in Lebanon can respond to customers using the desktop or the mobile application on the go.

From a customer’s perspective, Live Chatting can turn them into a happy customer and from business’s perspective, it helps one step towards achieving your goal for world class support and trigger sales.

With Live Chat, not only can you speed up the checkout process but also answering product questions instantly but also provide fast and efficient technical support to existing members in Lebanon

Live Chat Software today allows you not only to monitor your website visitors live as they browse, but will also be integrated with third party services like Google Analytics and let you analyze traffic patterns better.
 



Softimpact believes that delivering excellent customer service in Lebanon is the core business.

Here are the accessibilities that live chat provides:
•Unlimited agent’s accounts
•Unlimited chat history
•Full chat customization
•Ticketing system
•Data security
•Reports and dashboards
•Daily summary
•Clients feedback
•Automated greetings
•Eye catchers
•Banned visitor list
•Chats supervision
•Notifications

Interested in integrating a live chat in your website? Our dedicated web design and development team is here to help you get set up with this new, improved, and unique service. Contact us on our live chat bot or Give us a call: +961 1 890888


LET’S START A NEW PROJECT TOGETHER!



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Aamal Center, 6th floor,
Barbar Abou Jaoude Street
Jdeideh Highway - Lebanon
Contact Phone Tel: +961 1 890 888
Fax: +961 1 890 999
2, Genevis Street,
GENEVA COURT, Flat 301
3116 Limassol - Cyprus
Contact Phone Tel: +357 25 338 379
Fax: +357 25 338 379

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