Softimpact Enhances Ticketing BoxOffice with Ticket Insurance Integration Powered by Protect Group
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Softimpact Enhances Ticketing BoxOffice with Ticket Insurance Integration Powered by Protect Group

Softimpact Enhances Ticketing BoxOffice with Ticket Insurance Integration Powered by Protect Group

March 12, 2026

Innovation continues to drive the solutions developed by Softimpact , and the latest upgrade to the Ticketing BoxOffice booking system reflects that commitment. Softimpact has introduced a new feature that integrates ticket insurance into the ticket purchasing process through Protect Group, a global provider of refundable booking solutions.

This new integration allows event organizers using Ticketing BoxOffice to offer customers the option to protect their tickets during checkout. By adding ticket protection, buyers can request a refund if unexpected circumstances prevent them from attending an event, according to the protection terms provided by Protect Group.

The feature is designed to be simple and seamless. During the booking process, customers can choose to add ticket protection with a single step. If they need to request a refund, the claim is handled directly by Protect Group through its dedicated platform, removing the administrative burden from event organizers.
 
 
By integrating ticket insurance into the Ticketing BoxOffice ecosystem, Softimpact continues to strengthen its position as a technology partner delivering innovative solutions for the events industry. The new feature helps organizers offer greater flexibility to their audiences while improving trust and satisfaction in the ticket buying process.

Organizations looking to modernize their event ticketing operations can now benefit from a smarter and more flexible booking system powered by Softimpact

If you operate a similar business, or any business that requires integrating advanced booking, ticketing, or service engines, contact Softimpact to discover how we can develop and integrate tailored digital solutions that power your platform.


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