Chat with Softimpact

SoftImpact

Studies have proven that Live Chat can increase your sales by 16%

Studies have proven that Live Chat can increase your sales by 16%

January 10, 2020

Although live chats are not face-to face chats, but a new study have found that they actually help increase sales and boost profits.

The study was done in the University of Indiana and University of Washington. They analyzed data from the giant e-commerce website “Alibaba”.

The results in 15.9 % increase in purchase profitability when human interaction interfered. The fact that buyers cannot speak to the store’s agent, leads to uncertainty about product quality and seller credibility.

With live chat tools, vendors will be able to communicate in real time with all customers.

In the e-commerce business, feedbacks are collected after each transaction.

Study researcher Yong Tan from the University of Washington said that sellers with limited feedbacks can benefit a lot more from live chat, which will help them boost sales and gain customers trust.

Contact us to discuss your ecommerce project and the integration of live chat tools on your website.



LET’S START A NEW PROJECT TOGETHER!



6 Days ago

Nowadays, having a strong internet presence is crucial for any type of business, whether is online, physical, or service-based. Furthermore, this isn't restricted to e-commerce.

July 05, 2024

Artificial Intelligence (AI) is no longer a futuristic concept; its a transformative force thats reshaping various industries, and software development is no exception. As we delve into the future, it's clear that AI will continue to...

July 04, 2024

Artificial intelligence (AI) is transforming numerous industries, and web development is no exception. By automating routine tasks, enhancing user experience, and improving overall efficiency, AI is reshaping the way websites and web applications...

June 29, 2024

In today's fast-paced digital world, users expect websites to load quickly and efficiently. A slow-loading website can frustrate users, increase bounce rates, and negatively impact search engine rankings. Optimizing web performance is crucial...

June 07, 2024

MIT's "Future You" program is a shining example of innovation in the field of artificial intelligence, providing a special forum for people to have meaningful interactions with their older selves. This innovative initiative, led by...

Load More Load More
Softimpact. All Rights Reserved © 2024 | Privacy Policy

GET IN TOUCH

SITEMAP

© 2024, Softimpact. All Rights Reserved | Privacy Policy

COME FOR A CHAT
COFFEE ON US...

Aamal Center, 6th floor,
Barbar Abou Jaoude Street
Jdeideh Highway - Lebanon
Contact Phone Tel: +961 1 890 888
Fax: +961 1 890 999
2, Genevis Street,
GENEVA COURT, Flat 301
3116 Limassol - Cyprus
Contact Phone Tel: +357 25 338 379
Fax: +357 25 338 379

FOLLOW US ON