Studies have proven that Live Chat can increase your sales by 16%

Studies have proven that Live Chat can increase your sales by 16%

January 10, 2020

Although live chats are not face-to face chats, but a new study have found that they actually help increase sales and boost profits.

The study was done in the University of Indiana and University of Washington. They analyzed data from the giant e-commerce website “Alibaba”.

The results in 15.9 % increase in purchase profitability when human interaction interfered. The fact that buyers cannot speak to the store’s agent, leads to uncertainty about product quality and seller credibility.

With live chat tools, vendors will be able to communicate in real time with all customers.

In the e-commerce business, feedbacks are collected after each transaction.

Study researcher Yong Tan from the University of Washington said that sellers with limited feedbacks can benefit a lot more from live chat, which will help them boost sales and gain customers trust.

Contact us to discuss your ecommerce project and the integration of live chat tools on your website.



LET’S START A NEW PROJECT TOGETHER!



3 Days ago

There's no science -- or even logic -- that supports the claim that 5G has anything to do with COVID-19. After all, 5G is often a gimmicky way to get people excited about faster wireless speeds. And the other is a global pandemic with an already...

March 17, 2020

Pictures published by NASA showed a sharp decline in pollution levels in China, which is likely due to the slowdown in economic activity due to the spread of the Corona virus.

March 16, 2020

Respected scientists, researchers, doctors, and activists have been warning us about the dangers of wireless radiation and electromagnetic fields.

March 09, 2020

Instagram is working on sharing accurate information about coronavirus COVID-19 in order to help people take the right precautions.

March 05, 2020

Your logo is just one part of your advertising strategyits one of the most crucial aspects of any brand to get right.

Load More Load More
Softimpact. All Rights Reserved © 2020

GET IN TOUCH

SITEMAP

© 2020, Softimpact. All Rights Reserved

COME FOR A CHAT
COFFEE ON US...

ADDRESS
Aamal Center, 6th floor,
Barbar Abou Jaoude Street
Jdeideh Highway, Lebanon

Contact

Contact Phone Tel + 961 1 890888
Fax + 961 1 890888

FOLLOW US ON